INDIA TO MY HOME

Cancellation & Refund Policy

Cancellation Policy:

  1. Order Cancellation by Customer: Customers can cancel their order within 24 hours of placing it. To cancel an order, please contact our customer support team immediately with your order details. Orders cannot be canceled once they have been processed and shipped.
  2. Order Cancellation by IndiaToMyHome.com: We reserve the right to cancel an order due to various reasons including but not limited to unavailability of the product, errors in pricing or product information, or fraudulent activity. If we cancel your order, you will be notified promptly, and a full refund will be issued.

Refund Policy:

  1. Refund Eligibility: Refunds will be issued in the following circumstances:
    • Order cancellation within 24 hours of purchase.
    • Non-delivery of the product within the stipulated time frame.
    • Receipt of damaged or defective products.
    • Product not meeting the specifications as described on the website.
  2. Refund Process: Once your refund request is approved, it will be processed within 7-10 business days. The refund will be credited back to the original payment method used during the purchase.
  3. Refund Amount: The refund amount will be equal to the product price paid during the purchase minus any applicable fees such as shipping charges or restocking fees (if applicable).
  4. Non-Refundable Items: Certain items are non-refundable including but not limited to gift cards, downloadable software products, and personalized/customized items unless they are damaged or defective upon receipt.
  5. Refund Disputes: If you believe you are entitled to a refund and it has not been processed within the specified time frame, please contact our customer support team to resolve the issue.
  6. Refund Exceptions: We reserve the right to deny a refund if the returned product is not in its original condition or shows signs of misuse, damage, or tampering.
  7. Change in Refund Policy: IndiaToMyHome.com reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be reflected on this page.

By placing an order on IndiaToMyHome.com, you acknowledge that you have read, understood, and agreed to our cancellation and refund policy.

If you have any further questions or concerns regarding our cancellation and refund policy, please don’t hesitate to contact our customer support team for assistance.

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